When personalization is available, our customer will see the
personalize it Button. The button is usually located pretty close to the
middle of the page on the same side as the quantity and unit prices. This
button is only selected if personalization is wanted and is clicked on
after quantity is selected and sometimes color as well. The fields/boxes
above the personalize it, need to be selected first before our Customers
can personalize the item.
Personalization options may include choices of fonts, logos, colors,
sizes, and other features; which vary for every item. For the sample
above, this item only has two options which are Color and Quantity. Before
it can be personalized, both choices need to be selected. The next two
images show the selection choices and how to make the choice by clicking
on the little pull down arrow on the side of each box. All boxes/fields
should be reviewed and selected for possible choices.
Selecting a color Choice.
These are the only color choices that are available for this item.
Selecting Quantity: Some items have a minimum quantity
that must be ordered, and some items must be ordered in units of 2, 6, 8 etc.
Both choices made, time to click on Personalize it button.
This will open up more fields/boxes for other choices such as typing text,
chosen fonts, logos and other options, depending on the choices for that
Once the fields are all filled in they must
be checked for spelling, punctuations and capitalizations before the
item/s can be added to the shopping bag. Next the check box must be
checked (Red Check Mark above). Then our customer can click on the "Add to Bag" button.
Customers should review every "Purple
Question Mark" shown in the Personalization fields for types of choices
they can choose from and to aid in deciding how their item may look. This
is especially important as there is no final preview to show how the item
will actually look with the choices made. See some examples of the
"Purple Question Marks" below.
Choosing Ink Colors:
Choosing Print Formats: Shows personalization with
Logos, Monograms and text.
Line Lettering Styles:
There are sometimes font choices that need to be decided upon
carefully. Be sure to check how each letter you will be using in
your personalization (Capital and Lower Case letters) will look especially
T's F's and J's.
Special Customization Requests:
sometimes possible to change colors or for customers to add their own
Logos etc. Special requests, if they can be done, can take some time
for the design team to check over and for us to get back to our customers.
So customers should order with lots of time before their wedding if they
are looking for something different than shown on our site. We will
get back to our customers with any extra customization fees that normally
start at $ 30.00. The fees are based on Setup Procedures and work
involved. There are no brand new items made by customer requests,
and any customization that may be done must be on existing items only.
interested in specialized customization, they should include in the
General Inquiry Form, as much information as possible on the item they
would like customized. Also, any art work or logos they would like used
must be sent in a .pdf or .jpg format. The design team may request a
different type or a higher quality file later, but the .pdf or .jpg format
will be fine for the preview. Please allow up to 3 - 5 business days
for one of our Customer Care Team Members to reply back with an answer
from the Design Team.
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