Having A Problem Placing an Order
or not Sure of Procedures
With all the different internet browsers
and computers that update almost daily with various software, along with
the number of product choices and personalization options (on our site),
little problems with site operations can occur from time to time.
If you are seeing a message such as
"This page can't be displayed" or if you cannot proceed to the next
checkout page please try the following suggestions below:
Clear your cache and browsing History then try entering the site from
the very start again at
www.Hugeweddingsavings-canada.com for our Canadian
www.Hugeweddingsavings-usa.com for our American
Try using a totally different browser than the one you
were using. You might be using Firefox, Google Chrome, Internet
Explorer, Opera or Apple Safari. Try changing to a different one
then the one you first tried.
It could be your Search engine is outdated and you
might want to update the version you are using. However, just
trying a different search engine might be the quickest fix.
Perhaps the difficulty is with the
device you are using. Try switching from your mobile device to a
desktop computer or vice-versa.
If you are able to try your order on a family member
or friend's computer, this will tell you right away if the problem is
a software issue on your device or the problem is consistent across
If you are able to send us a screen shot of the error
message or the page where the problem is occurring, our IT Department can
run some diagnostics. Please send this as an attachment through our "Ask a
Question" tab on our
General Inquiry/Contact Information page.
Once we have discussed the issue
with our IT Department we will get back to you as quickly as possible.
If the problem is at our end and cannot be
fixed soon, we can take all your information in an email so we can place
your order from our processor. Then you will be asked to call to
provide your credit card information and to be available to review your
order once we submit it to confirm all information, before it will be
We apologize for any inconvenience. Our regular phone orders
were dropped a few years ago due to the number of personalized items and
the accuracy needed in the order details. Our systems have
been devised to make our ordering process very user friendly and easy with
a one-step check out process. If you are new to online ordering
please ask a family member or friend who is familiar with online shopping
for some assistance.
For a step by step walk-through of our
ordering process, and other information on order time frames, shipping
costs and policies, please visit our Support site at
If your question has been answered, you can easily return to our site at:
If you would like to review another self-help topic:
to our Quick Guide